1. Introduction
We Are Philanthropy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
The Platform is currently in beta testing. By participating in the beta, you acknowledge that features may change and that we are actively improving our services based on user feedback.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, password
- Profile Information: Profile picture, bio, location
- Identity Verification: Phone verification data
- Payment Information: Bank account details, payment card information (processed by Stripe)
- Fundraising Information: Campaign descriptions, goals, photos
- Communications: Messages sent through the Platform
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Log Information: IP address, browser type, access times, pages viewed
- Location Information: General location based on IP address
- Usage Data: Features used, actions taken, time spent on Platform
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Platform
- Process donations and payments
- Verify user identity and prevent fraud
- Communicate with you about your account and transactions
- Analyze usage patterns and trends
- Comply with legal obligations
- Protect the rights, safety, and security of users
4. Information Sharing
4.1 Other Users
- Donors may see fundraiser names and campaign details
- Fundraisers may see donor names (unless anonymous)
- Message recipients see your messages
4.2 Service Providers
We share information with the following vendors who assist us in providing the Platform:
- Stripe, Inc. - Payment processing, identity verification, and connected account payouts
- Google Firebase - Authentication, database hosting, and cloud infrastructure
- Netlify - Website hosting
- Railway - Backend server hosting
- Twilio - SMS verification services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.3 Legal and Safety
We may disclose information:
- To comply with legal obligations
- In response to lawful requests by public authorities
- To protect our rights and property
- To prevent fraud or illegal activities
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS/SSL)
- Secure server infrastructure
- Access controls and authentication requirements
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide Platform services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Specific retention periods:
- Account data: Duration of account plus 7 years
- Transaction records: 7 years (tax/legal requirements)
- Communication logs: 3 years
7. Your Rights (PIPEDA)
Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including:
- Access: Right to access your personal information held by us
- Correction: Right to challenge the accuracy and completeness of your information and have it corrected
- Withdrawal: Right to withdraw consent at any time, subject to legal or contractual restrictions
- Complaint: Right to lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us at [shahin.tavakol@gmail.com]. We will respond to access requests within 30 days.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers (such as Firebase and Stripe) operate. We ensure appropriate safeguards are in place for such transfers in accordance with PIPEDA requirements.
9. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on the Platform and updating the "Last Updated" date. Your continued use after changes constitutes acceptance.
11. Contact Us
For privacy-related inquiries:
Email: [shahin.tavakol@gmail.com]
Website: wearephilanthropy.com